Coronavirus (COVID-19) Infection Prevention & Control Policy
SuiteTherapies.
We have all been affected by the coronavirus (COVID-19) pandemic. The safety of my customers, myself and our respective families is of the utmost importance to me. Detailed below are the steps that I have taken to ensure we all stay safe. I have missed being able to offer you the treatments that I know you love, and am looking forward to seeing you again as soon as possible. Prior to re-opening the salon, I have implemented several changes which I would like to make you aware of. During the time the salon has been shut, I have completed the Coronavirus (COVID-19) Awareness course with the British Assessment Bureau, Infection Prevention and Control (IPC) for Novel Coronavirus (COVID-19) with the World Health Organisation, and Covid CPD online training. As a result I have made several adjustments in the way that I operate.
Booking Appointments
If I feel ill or have symptoms of C0VlD-19, I will self-isolate immediately and not come into the salon. This may mean that I have to cancel your appointment at short notice. I appreciate that this may be inconvenient, but it is done entirely for your own safety. If your appointment is cancelled, you will be able to re-book again or ask for a refund or voucher.
If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise me as soon as possible and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT You will not be charged for any cancel due to illness. Please let me know if you are not attending your appointment as soon as possible. For no shows the usual 100% cancellation charges will still apply.
Visiting the Salon
For your safety and to maintain social distancing, I ask that you attend your appointments as close to the time as possible and wait in your car until I come and get you. This is to minimise the number of people you come into contact with.
I have increased the frequency of cleaning in the salon, including making sure that common surfaces, toilets, door handles etc. are wiped clean using disinfectant products between each client.
All tools and equipment will be disinfected or sterilized in line with the specific manufacturer's instructions.
Wherever possible I will utilize environmentally, friendly products and minimize single use items during the treatment. These will be disposed of safely after use in order to protect you from cross infection.
You will have access to soap and hot water to wash your hand and I will also have hand sanitizer available.
As a precaution your temperature will be taken contactless on arrival.
Please wear a face mask to your appointment and continue to wear your mask throughout your treatment.
I will also be wearing a mask, visor and PPE which will be changed between every guest.
I can confirm that the laundering of salon towels and uniforms is a priority and can confirm that all salon laundry is washed at 60 degrees C. All disposable items are bagged and safely removed from the treatment area every day.
Treatments
I have carried out a risk assessment on all treatments.
My own hands will be washed in accordance with NHS recommendations before and after your treatment.
If you have any concerns, please let me know.
To avoid handling cash, I would prefer if you could pay by bank transfer.
Please bring a bottle of water with you.
All these procedures have been implemented for your safety and mine. I will continue to take advice from the Government and the NHS regarding safe practice and will adjust when required.
Thank you for your understanding,
